Reference

Terms and Conditions at squads

These terms set out the agreement between you and squads when you open an account, use the lobby, or move funds through UPI, Paytm, or PhonePe.

Account eligibility subject to local lawGoverned by applicable Indian regulationsUpdated terms notified by emailDisputes resolved through our support deskAccess available where local law permits

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What These Terms Actually Cover

squads Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you complete account registration on squads.vip, you enter a binding agreement that covers every part of your interaction with us — from browsing the lobby to placing a wager, from depositing via UPI to requesting a withdrawal back to Paytm or PhonePe. These terms apply

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to all account activity regardless of the device you use. They do not limit any statutory rights you hold under Indian consumer law. Access to specific features or markets depends on your jurisdiction; where local law restricts a feature, that restriction takes precedence. We update these
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terms when regulations change or when we alter a material aspect of how the platform works. We will send you an email notice at least seven days before a change comes into effect, giving you time to review and decide whether to continue. Continued use after
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that date counts as acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or you believe something in your account does not match what is written here, our support team can clarify or escalate your concern.

Live Chat Start a live chat session directly from your account dashboard. Policy-related queries are flagged to a senior agent and typically answered within a few minutes during operating hours.

Email Support Write to our support address for detailed terms queries. We aim to respond within 24 hours. Include your registered account email so we can pull up your agreement history without delays.

Help Centre Our help centre holds a dedicated terms section where you can read plain-language summaries of each clause, check the version date, and download a copy of the current agreement for your records.

HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights

squads applies account-level protections across every layer of the platform — from the moment you register to every transaction you make via UPI, Paytm, or PhonePe.

Data We Hold

We collect only what is necessary to run your account: your name, contact details, payment method identifiers, and transaction history. We do not sell your data to third parties or use it for purposes outside operating your squads account.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time without affecting your ability to access the platform.

Account Security

Your account is protected by password authentication and, if you enable it, two-factor verification via your registered mobile number. We strongly recommend enabling both to prevent unauthorised access to your wallet and transaction history.

Data Retention

We retain your account data for as long as your account is active and for a period thereafter as required by applicable Indian financial regulations. After that period, personal data is deleted or anonymised according to our internal retention schedule.

Requesting Changes

You may request a correction to your personal data at any time by contacting support with proof of the correct information. Requests to delete your data are processed within 30 days, subject to any legal retention obligations that apply.

Who to Contact

All formal data and terms requests should be directed to our designated contact address listed in the help centre. For urgent account access issues, use live chat. We log every request and provide a reference number for follow-up.

Frequently Asked Questions About Our Terms

The questions below cover the points we hear most often from account holders about how these terms work in practice. If your question is not answered here, reach out through live chat or email and a member of our team will respond with a specific answer.

These terms take effect the moment you complete account registration on squads.vip. By submitting your details and confirming your email address, you confirm that you have read and accept the full agreement as it stands on that date.

We send an email to your registered address at least seven days before any material change takes effect. The updated version is also posted to this page with a revision date at the top so you can compare it against the version you originally accepted.

If you do not accept the revised terms, you may close your account before the effective date without penalty. Withdrawing your remaining balance via Paytm or PhonePe before closure is permitted, and we will process it under the terms in force at the time.

Yes. The agreement covers every transaction made through your account, including deposits and withdrawals via UPI, Paytm, PhonePe, and any other payment rail we support. Payment-specific processing rules are set out in the payments section of the help centre.

We may place a temporary hold on an account if we detect activity inconsistent with the terms, such as multiple accounts or payment fraud indicators. We will notify you by email, state the reason, and outline the steps to resolve it.

Submit a data access request through our support email with the subject line 'Data Request' and your registered account email. We will confirm receipt within 48 hours and deliver the data package within 30 days, as required by applicable law.

These terms are governed by applicable Indian law. Access to the platform and any feature is available only where local law permits. Disputes that cannot be resolved through our support process may be referred to the appropriate Indian legal jurisdiction.

Terms and Conditions at squads

How to Contact Us About These Terms

Account Security, Data and Your Rights

Data We Hold

Cookie Policy

Account Security

Data Retention

Requesting Changes

Who to Contact

Frequently Asked Questions About Our Terms

01 When do these terms come into effect for my account?

02 How will I know if the terms have been updated?

03 What happens if I disagree with a terms update?

04 Do these terms apply to all payment methods including UPI?

05 Can squads suspend my account, and under what circumstances?

06 How do I request a copy of my personal data held by squads?

07 Which law governs these terms and where are disputes resolved?

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