Reference

Everything You Asked About squads

Q: How do I open an account on squads?

Visit squads.vip, click the account creation button, and enter your mobile number and email address. You will receive an OTP for verification. Once confirmed, your account is active and the full lobby is accessible where local law permits.

Q: Which payment methods can I use to add funds?

Deposits are accepted via UPI, Paytm, and PhonePe. Select your preferred method in the wallet section, enter the amount, and authorise the transfer through your payment app. Funds typically appear in your squads wallet within a minute.

Q: How long does a withdrawal take to reach my bank account?

For accounts that have already completed identity verification, withdrawals usually process within a few hours. First-time withdrawals require a KYC document check and may take up to 24 hours before funds reach your UPI-linked bank account.

Q: What documents do I need for identity verification?

We accept a government-issued photo ID — Aadhaar card or PAN card — and a selfie taken at the time of submission. Documents must be clear and unedited. Once accepted, your account is marked as verified and future withdrawals move faster.

Q: Can I access all games including Live Baccarat and Aviator on mobile?

Yes. Live Baccarat, Aviator, Fishing God, Inferno Joker, and Football Strike are all available through the mobile browser at squads.vip without a separate download. Game access depends on local law and is available where local law permits.

Q: What should I do if my deposit via PhonePe is not showing in my wallet?

Wait five minutes and refresh your wallet page. If the balance has not updated, copy your PhonePe transaction reference number and start a live chat. Our team can check the payment gateway status and manually reconcile the transaction if needed.

Q: How do I reset my squads account password?

On the login screen, choose the password reset option and enter your registered mobile number or email. You will receive an OTP. Enter it, create a new password, and log in. If the OTP does not arrive within two minutes, check your spam folder or contact support.

We have pulled together the questions we hear most — about opening an account, moving funds via UPI or PhonePe, how Live Baccarat tables run, and what to…

Account setupUPI & Paytm depositsWithdrawal timelinesGame accessSecurity & verification

Explore the lobby Read FAQ

Navigating the squads FAQ Section

This page is organised by topic so you can jump straight to what matters. Deposit questions cover UPI, Paytm, and PhonePe — the payment methods we support for India where local law permits. Withdrawal questions explain verification steps and how quickly funds reach your account. Game questions reference real titles from our lobby — Aviator, Fishing God, Inferno Joker, Live Baccarat —

so answers stay specific rather than vague. Account and security questions cover two-factor authentication, identity checks, and session management. Read through the section that matches your situation; each answer is written to give you the exact next step.

UPI
Paytm
PhonePe
Google Pay

THREE THINGS TO KNOW

Quick Snapshot Before You Read On

Three points that come up in almost every conversation we have with someone new to the lobby — worth reading before you dig into the detailed FAQ below.

One account, full lobby access

Deposits clear fast via UPI

Help is available around the clock

Open your account Explore the lobby

SQUADS BY THE NUMBERS

Platform Structure at a Glance

24/7

Live chat support availability

Supported UPI-based payment methods

<1 min

Typical UPI deposit clearing time

FAQ topic categories on this page

REACH US DIRECTLY

How to Contact squads When the FAQ Falls Short

The FAQ covers the most common situations, but sometimes you need a direct conversation. Here are the three ways to reach us — pick whichever fits your moment.

Live Chat Open the chat widget from any page in your account dashboard. An agent responds within a few minutes, any time of day. Use this for urgent questions about withdrawals or account access.

Email Support Send a detailed message and attach screenshots if the issue involves a transaction or game round. We aim to reply within four hours during peak periods and within twelve hours at quieter times.

Help Centre Articles The Help Centre inside your account has step-by-step articles on UPI linking, PhonePe withdrawals, identity verification documents, and session-limit settings. Search by keyword to find the right article fast.

WHY YOU CAN RELY ON US

What Makes squads Answers Accurate

Every FAQ answer on this page reflects how the platform actually works today — written by the team that operates the wallet, tables, and support queue, not by a third party.

Written by operators

These answers come from the same team that manages the lobby, the payment rails, and the support queue. Nothing is paraphrased from a third-party source or adapted from a generic template.

Updated when things change

When a withdrawal flow changes, when a new UPI step is added, or when game availability shifts, we update the relevant FAQ answer. Dates appear in the Help Centre article when a recent change applies.

India-specific context

Payment answers reference UPI, Paytm, and PhonePe specifically — the rails your bank account already knows. We do not pad answers with methods that are not available for India-based accounts.

No invented numbers

We do not quote processing times, payout percentages, or player counts that we cannot back up. Every figure in this FAQ reflects what our system is actually configured to do right now.

Security answers are specific

Account-security answers describe the actual controls in place — two-factor authentication via OTP, session timeout settings, and the document types accepted for KYC — not vague reassurances.

Game names are real

When an answer mentions Live Baccarat, Aviator, Inferno Joker, or Football Strike, those are real titles in our lobby. We do not invent game names or describe features that do not exist on the platform.

FAQ VERSUS LIVE SUPPORT

When to Use This FAQ and When to Chat

Not every situation belongs in a static FAQ. This comparison helps you decide whether the answer you need is already here or whether a quick chat with an agent will get you…

Deposit not showing

If your UPI or Paytm deposit has not appeared after five minutes, start a live chat and share your UPI reference number. An agent can check the payment gateway status in real time.

How to make a deposit

The FAQ section below covers this step by step for UPI, Paytm, and PhonePe. No chat needed — the answer is in the Deposits section further down this page.

Withdrawal pending over 24 hours

Pending withdrawals beyond 24 hours usually involve a KYC document step. Email support with your account ID and the withdrawal reference so we can locate the hold and resolve it.

Expected withdrawal timeline

The FAQ explains the standard timeline: verification typically completes within a few hours for accounts that have already passed KYC; first-time withdrawals may take up to 24 hours.

Specific game not loading

If Fishing God, Rocketon, or another title fails to load, try clearing your browser cache first. If the issue continues on a second device, live chat is the fastest path to a resolution.

Which games are in the lobby

The lobby page on squads.vip shows every currently available title. The FAQ covers access conditions — including that availability depends on local law and where local law permits.

Account locked or login issues

For locked accounts, use the reset flow from the login screen first. If that does not work, contact support via email with your registered mobile number and we will verify your identity manually.

WHAT DEFINES THE SQUADS LOBBY

Six Things That Shape How squads Feels

Beyond the FAQ answers, these are the concrete characteristics that come up most when we talk to people who have spent time in the lobby — specific, checkable…

Live Baccarat tables stream without buffering Our live dealer feed for Baccarat runs on a dedicated…

Aviator and Rocketon in the same session Crash-style titles like Aviator and Rocketon sit in the same…

Fishing God works well on mobile Fishing God is optimised for portrait and landscape on both…

Inferno Joker and high-cap slot rooms Inferno Joker is one of several high-cap slot titles where…

Football Strike available during live matches Football Strike in our sports section updates markets during live…

Bingo rounds run on a fixed schedule Our Bingo rooms operate on a published daily schedule visible…

Frequently Asked Questions on squads

These are the questions we receive most often — about accounts, payments, games, and what to do when something does not work as expected. Each answer is written to give you a direct next step, not a general explanation.