Reference

Your Rights and Our Legal Commitments

squads operates under a clear legal framework designed for accounts held where local law permits access.

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsData Retention
squads Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

How to Reach Our Legal and Compliance Team

If you have a question about your account terms, want to request a copy of your data, or need to raise a formal legal concern, our team is reachable through the channels…

Email — Legal Queries Send your legal or data-related query to our compliance inbox. We aim to respond within 72 hours and will acknowledge receipt of any formal data request within 24 hours of submission.
Live Chat — Account Questions Our live chat agents can clarify account conditions, cookie settings, and data preferences in real time. Available daily and accessible directly from your logged-in account dashboard.
Postal Address — Formal Notices For formal legal notices or written data-deletion requests, send correspondence to our registered address listed at the bottom of every page on squads.vip. Include a copy of your account verification ID.
POLICY PRACTICES

How squads Handles Data, Cookies and Account Security

We apply specific, auditable practices across every policy area — from the moment you create an account to the point you request data deletion.

Data Collection and Storage

We collect only the account data required to process transactions and verify identity. Your UPI handle, Paytm or PhonePe details are stored in encrypted form and never shared with third parties outside our payment processors.

Cookie Policy

Cookies on squads.vip fall into three categories: essential, analytical, and preference-based. You can adjust non-essential cookies at any time via the cookie banner or your account privacy settings without affecting core account function.

Account Security Measures

Every account is protected by two-factor authentication, session-timeout controls, and login-attempt monitoring. Suspicious login events trigger an automatic email alert to your registered address within seconds of detection.

Data Retention Schedule

Transaction records tied to UPI, Paytm, and PhonePe are retained for the period required under applicable Indian financial regulations. Non-transactional data such as browsing preferences is deleted within 90 days of account closure.

Your Right to Access and Correction

You may request a full export of your account data at any time by contacting our compliance inbox. Corrections to inaccurate personal data are processed within 14 working days of a verified request.

Dispute Resolution Process

Legal disputes are handled first through our internal complaints process — submit via email with your account ID and a detailed account of the issue. Unresolved complaints may be escalated to the applicable regulatory body in your jurisdiction.

Frequently Asked Legal Questions

These questions cover the legal areas we hear about most — your data rights, how our terms apply to your account, and how to act if you need to make a formal request or close your account entirely.

These terms apply to anyone who opens an account on squads.vip where local law in their jurisdiction permits such activity. By completing registration, you confirm that access is lawful in your location and that you accept the full terms as stated.

Email our compliance inbox from your registered account address and include your account ID. We will confirm receipt within 24 hours and deliver a full data export within 14 working days as required under applicable data protection rules.

Your payment details are passed only to our verified payment processors to complete your deposit or withdrawal. They are stored in encrypted form and never sold, rented, or passed to unrelated third parties for marketing or any other purpose.

Transaction data tied to UPI, Paytm, and PhonePe deposits or withdrawals is retained for the period required by applicable Indian financial regulations. Non-transactional preference data is deleted within 90 days of your account closure request.

We notify you by email at your registered address before any material change takes effect. The updated terms are also posted on squads.vip with a clear effective date so you can review the changes before they apply to your account.

Submit your complaint to our compliance inbox with your account ID and a clear description of the issue. We aim to respond within 72 hours. If our internal process does not resolve the matter, you may escalate to the relevant regulatory body in your jurisdiction.

Yes. Opting out of analytical or preference-based cookies via your account privacy settings or the on-site cookie banner has no effect on your ability to log in, deposit, or withdraw. Only essential cookies are required for the account to function correctly.